Before you start the AIMO™ motion scan, you will receive important tips in your AIMO™ app on how to avoid interference.
A function in the app ensures the correct distance to the device so that the scan only starts when the smartphone camera is at the optimum distance. You will achieve the best results if you position your smartphone so that you completely fill the screen with your arms stretched upwards.
If there are any disruptive factors, these will affect the quality of the tracking and you will either achieve a poor result or no result at all. In this case, you will receive feedback immediately after the scan that the movement was not detected and instructions on what you can do before the next scan. Check your surroundings and clothing for any interfering factors, take another close look at the tutorial and the tips and start the scan again.
If you still don't get a result, please send us an e-mail to support@aimo-fit.com so that we can help you quickly.
