Purchases and payments

Access and registration
Download: The app can be downloaded free of charge from the Apple App Store or Google Play Store.
Registration: A valid e-mail address is required for registration, which must be verified with a code.
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Test period
Free trial period: The app offers a free trial period of 2 days. After that, the paid version must be activated in order to continue using the app.
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Costs and payment
Costs: The app costs €99.99 once for one year (no subscription).
Method of payment: Payment is made in advance.
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Reimbursement through health insurance
Prerequisites:
Refund policy Reimbursement depends on the provider of your health insurance. As a rule, it is necessary to achieve the course goal.

Target price: The goal is to complete a total of 360 minutes of training within three consecutive months. You can start the 3-month period at any time within one year of purchase.

Certificate of attendanceOnce the target has been reached, a certificate of participation is provided directly in the app. You can submit this together with your proof of payment to your health insurance company to claim reimbursement.
For self-payers:
Pay for the app in advance and complete 360 minutes of training within three consecutive months. Once the target has been reached, you will receive a certificate in the app that you can use for reimbursement.
For users with partner health insurance:
If your insurance partner is AIMO, you can use the app without prepayment. Simply select your insurer on the payment page and start immediately. However, the course target must be reached to retain access.
The certificate for partner insurances does not contain any price information, as the costs are covered by the insurance company.
Restrictions:
Reimbursement is generally limited to 1-2 prevention programs per year.
Only adults aged 18 and over with residence and health insurance in Germany are eligible for reimbursement.
Long-term access:
At the end of the year, you can access non-personalized training materials in video and audio formats.
Depending on the insurer, the app can be repurchased and reimbursed.

A system error in the Google Play Store can lead to payments being automatically refunded after three days. Our support team will be happy to help you if you have any questions

The hkk requires that you complete at least 360 minutes of training within the first three months. If you do not reach this target, your access will be revoked. However, you can apply for new access via the hkk